Recent content by briskg

Hi, Can anyone explain how to set-up a Single Huntgroup voice mail box that is enabled for All users in the Day for missed calls and ON at night after 9pm that will not use the AA after 9pm? Plus I currently I have a VM for day along with the usual AA but cannot change the message greeting of...

Could well be, I'll check the config again in the morning. Thanks to all for your help.

Thanks however.... I've already done that. Create a shortcode like SC=*99 TN=?"Main" Action=VoicemailCollect Line ID=0 This dosen't work from neither does using the M =Message button via desk phone their seems to be no menu option for Hunt group vm but it does work for user VM message Dial...

Hi, I still have a problem, the Greeting for the Hunt-group is still the same "Sorry there is know one to take your message...." I've tried *99 ..... *17 option 3 but the message does not change. It seems like the ability to change a User message is easy and Hunt-group voice mail greeting is...

Thanks, I'll try this in the morning.

Hi, I'm trying to set-up Embedded VM greeting for the main Huntgroup but have had no luck trying to upload a file or change from options menu via the handset. Has anyone got a tried and tested way of doing this with a night mode button to turn on off? The standard message plays and a customers...

Hi Samsungtech, I connected as your suggested however the bell rings continuously whether the phone rings or not, it's on ext pair 14 Any other ideas? Would really appreciate any help you can offer. Thanks Kal.

Hi all, I need some help here, maybe just a programming issue......... I've installed an external 105db Bell 24v on the DCS 816 at port 36/11 the correct MDF but it does not ring. I have enabled the device on 362 and put it into group 500 Every time the phone rings from outside line there is...

No

Have not tried this so pick an analogue SLT line and put it into group 500 see if it rings from external CO. If this works or not what's the next step? Thanks

I've installed an external 105db Bell 24v on the DCS 816 at port 36/11 the correct MDF but it does not ring. I have enabled the device on 362 and put it into group 500 Every time the phone rings from outside line there is no voltage on the external Common Bell port (it should be 24v on...

Does anyone know how to Backup the complete system settings that have been programmed. I have a spare memory card that is working.

Hi, Ok.....so I've got it all going now thanks to help from this forum and a few phone calls to engineers familiar with this system but I have an issue I don't know how to solve. I performed a System Reset and selected Square instead of PBX (Read a forum). Now all works but don't have the...

Right Click open image in new tab..sorry