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Recent content by bostontechie

  1. bostontechie

    Extreme Networks Summit x460 Stack ACL question

    Hello guys, I am trying to configure our stacked summit x460 with ACL's however when ever i create the ACL it deny's on both sides of the vlan. Ideally i am trying to create an ACL that will allow incoming traffic from a vlan but deny other vlans from accessing the vlan (example: I want VLAN A...
  2. bostontechie

    How to can i check if an agent is hanging up on callers

    Hello EssPeeEff, Thanks for the reply to this question. where would i see this disposition 13 code? I used RTMT to retrieve Call manager CTI Manager and Cisco Call Manager dumps. I couldn't find the disposition 13 code.
  3. bostontechie

    How to can i check if an agent is hanging up on callers

    Hello, how would I be able to search if an agent has hung up on a caller? I tried to search on historical reporting but it doesn't come back with anything. I have Cisco Contact Center Express 8.0.2
  4. bostontechie

    home lab - Ip phone will not register

    hey Busster, yea i had that option enabled in DHCP settings. I figured out the issue. I took the phone out of DHCP and removed just the default gateway. then rebooted the phone, it registered to my call manager. I did a trace on the 195.24.205.60 and it appeared to go a website...
  5. bostontechie

    home lab - Ip phone will not register

    Hey Busster, I call manager accessible on the same network as my other pc's. I have a two physical phones (7960-G) I also tried to statically add the ip configuration on the phone and it still says the cnf.xml file is not found.
  6. bostontechie

    home lab - Ip phone will not register

    hello everyone, I have an ESXI box (5.0) running call manager and UCX both versions are 8.5. I am still learning the ropes with Call manager.. what i've done go into enterprise configuration and changed from host name CM to IP. I also changed to build All with false on both options of TFTP...

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