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Recent content by bcrawford71

  1. bcrawford71

    Infinite Rings when Skillset EXT is dialed.

    Transfers to the CDN work great. But warm Transfers do not?
  2. bcrawford71

    Infinite Rings when Skillset EXT is dialed.

    I dial the CDN from an Internal extension: Rings with no answer. If an agent is on an ACD call and a caller dials the agents extension, the caller gets a constant ring, with no answer.
  3. bcrawford71

    Infinite Rings when Skillset EXT is dialed.

    Im on a Nortel CP 150/100 system....if that helps.
  4. bcrawford71

    Infinite Rings when Skillset EXT is dialed.

    I'm fairly new to this system. So bare with me while I stumble through this. We just setup our new ACD Call pilot. It was setup by an outside vendor, and administration has been left up to the 1 IT guy here (me) who has little experience with the new system. I try to dial out to our...
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