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  1. bcrawford71

    Infinite Rings when Skillset EXT is dialed.

    Transfers to the CDN work great. But warm Transfers do not?
  2. bcrawford71

    Infinite Rings when Skillset EXT is dialed.

    I dial the CDN from an Internal extension: Rings with no answer. If an agent is on an ACD call and a caller dials the agents extension, the caller gets a constant ring, with no answer.
  3. bcrawford71

    Infinite Rings when Skillset EXT is dialed.

    Im on a Nortel CP 150/100 system....if that helps.
  4. bcrawford71

    Infinite Rings when Skillset EXT is dialed.

    I'm fairly new to this system. So bare with me while I stumble through this. We just setup our new ACD Call pilot. It was setup by an outside vendor, and administration has been left up to the 1 IT guy here (me) who has little experience with the new system. I try to dial out to our...

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