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Recent content by bbears

  1. bbears

    NRU 11backup to workbook

    Thanks for the quick reply. Works like a charm. Seems the "ICS" heading on the Excel addon tab is rather small. Time to put my old man glasses on :) Thanks for the pointer to the right destination.
  2. bbears

    NRU 11backup to workbook

    Running NRU 11 and Excel 2007. Want to import config from mics 7.1 to worksheet. Backup MICS created a customer database but when I open workbook naics7.0 none of the config info is in the worksheet. Any pointers in what I am doing wrong. Thanks
  3. bbears

    Poor Man's Dialer

    Have a mics at home that I want to incorporate voice dialing. My idea is to call a DN with an ATA hooked up to it with a Able Phone voice dialer hooked to the ATA on the phone side of the able phone dialer. On the line side of the Able Phone Dialer another ATA hooked up to it to another DN, lets...
  4. bbears

    Program system from anothers backup

    Have CICS V6.1 that has a problem with one line. It is a system board problem. If I replace the cabinet can I program the new cabinet from the backup of the old one or is the sys id difference between the two cabinets going to prevent this.
  5. bbears

    Startalk Flash PCMCIA Card corrupt, how to repair?

    Much difference between v3.12 and v3.14 in the MCE program?
  6. bbears

    Call Pilot 150 Basic Call Centre

    Have ver 31.10.14.22. Does some neat tricks with the CCR tree disappearing. Again sporadic. Nortel response, pay us some more money and we will upgrade to software that works. Nothin free for the end user from Nortel :)
  7. bbears

    Call Pilot 150

    Had it on a UPS so I guess we will see if it happens again
  8. bbears

    Call Pilot 150

    Have a CP150 V3.1 The CCR suddenly stopped working on all lines. Restored a known good backup still no go. Added a menu item to CCR saved it then deleted the new item and resaved. CCR tree started working again. Anybody heard of any issues with V3.1 Thanks
  9. bbears

    Callpilot 150 Desktop Messaging

    Hum, appears this feature is not supported with CP 150 server. Oh well
  10. bbears

    Callpilot 150 Desktop Messaging

    CP150 V3.1 with desktop messaging. Listen to messages just fine with outlook 2007 and callpilot player. In callpilot player the "Call Back Sender" button is grayed out both internal and external messages. Class of service is allowing outbound transfer. Any ideas on how to be able to use call...
  11. bbears

    Aquire ICS

    Yes, it is 6.1. Looking in the map folder both map files are there. Still get the match error.
  12. bbears

    Aquire ICS

    Using NRU 11 with a CICS 6.1. Trying to aquire the programming to an excel spreadsheet. Get the following error "ICS APF01ENG.Map does not match ANE00.eng.Map" Is there some added map files not in NRU11 that I need to install. Any ideas of what is causing this? Dis a fresh install of NRU but...
  13. bbears

    IP Phone firmware update

    And there is the issue that Nortel does not let the end user download the service packs/updates. Can't even pay to download them. In our situation where the units are only used in a closed environment a support agreement is not practical with a vendor so we just make do with what is released to...
  14. bbears

    IP Phone firmware update

    And on the BCM you would place them in the uftp directory?

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