Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by bassphone

  1. bassphone

    5330e Prime Line Indicating Off Hook

    I have several new 5330E phone that will randomly indicate an off hook condition. When checked they are on hook with no feature programmed IE DND or call forwarding. This just started after upgrading to 8.0 Anyone have any ideas as to the cause?
  2. bassphone

    Microsoft updates broke Micollab Advanced & Nupoint PWG

    I need some help. The recent Microsoft updates have Broke web access to Mitel Collab Advanced and Nupoint PWG. Neither IE or Firefox work. I have removed the Update KB3172605 previously listed that affected the UCA client. Nupoint 16.2.05.01 Mitel Collab advanced 5.0.2.17-1 MAS 5.0.216.0 MSL...
  3. bassphone

    5330 LEDs

    It is on all 200+ phones. We are using cisco 3750 POE switches. It was not an issue with the 5324 sets
  4. bassphone

    5330 LEDs

    The LCD display is fine, it is the line button LEDs that are the issue. It is so bad that on some sets they can't be seen at all.[shadessad]
  5. bassphone

    5330 LEDs

    Has anyone had complaints about the LEDs on the 5330 set not beeing bright enough? In a well lit room they are hard to see. Is there any way to increase the brightness of the LEDs? Is this a POE problem?
  6. bassphone

    Class room setup for webnar

    Lundah Thanks
  7. bassphone

    Class room setup for webnar

    Lundah, please post the sip settings used for both the Mitel and the Clearone vh20. I have one that I can not get to work
  8. bassphone

    Class room setup for webnar

    Lundah and you post the Mitel SIP settings used and the VH20 settings used. I have a VH20 I can't get to work
  9. bassphone

    Class room setup for webnar

    I need to setup a large class room for webinars that use a telephone to provide the audio portion of the presentation. I will also need the ability for the attendees to interact with the presenter over the phone. A Polycom conference phone is not sufficient for the room size. Ideally I would...
  10. bassphone

    SIP settings for ClearOne VH20

    I am having problems with a Clearone VH20 conference unit behind a 3300 ICP. On incomming calls there is no audio to the caller, we can hear them fine. On outgoing calles it works fine audio both ways. The support staff @ Clearone say it is a Mitel issue. Any one have any suggestions? I am...
  11. bassphone

    Analog Fax Line Problem

    kwbMitel, faxes in ststem A work
  12. bassphone

    Analog Fax Line Problem

    There are No Fax over IP t.38 Licenses in either system
  13. bassphone

    Analog Fax Line Problem

    The trunking is IP/xnet Where am I looking for the compression settings? Also the PRI is connected via a NSU not an on board T-1.
  14. bassphone

    Analog Fax Line Problem

    I am having a problem with a fax line that I cannot figure out. Here are the details. System A & B are both 3300 ICPs running on 6.0, the systems networked VIA IP trunks. System A has 3 PRI trunks that the DID numbers come in on. The fax machine with the problem is in System B on an ONS card in...
  15. bassphone

    Call Rerouting Help

    And the answer is Shared System Options Maintain Original Forward Or Reroute Reason set to YES

Part and Inventory Search

Back
Top