Recent content by aztelefono

Howdy folks! I know this is an old tool as I cannot find it anywhere on the web. I need the install file so I can run some multicast tests for my CCMS/CCMA servers as we reconfigured the network recently and need to verify the multicast protocol was configured correctly on the routers; can...

Greetings! Using CallPilot Manager version 05.00.41.141 My company is migrating to a new email server as the old one is sheduled to be decommissioned in a few weeks. There are three areas to change in CallPilot Manager in order to add a new email server: Message Delivery Configuration...

HI folks, I am getting the following error when I copied an agent: Error: Unable to save the users details. :-2147220442:The Personal DN has already been assigned to another Agent and cannot be reused. Please ensure all Personal DN's are unique and try again. [1062]:IceUsers.Users.1 I was...

effort1584, Your recomendation worked, thank you! Strange because I don't remember ever changing these two agents to a Supervisor or viceversa, but regardless, this resolved the issue. Many thanks!

Greetings folks! I searched and searched for any information regarding an error I am getting but I was not able to find anything, if someone knows please let me know. I am trying to skill an agent and I am getting the following error: Error: Unable to save the users skillsets.-2147155969:An...

RESOLVED. I had assignments in the NCC where this skillset still showed as active. Once that assignment was gone I was able to delete the skillset.

Greetings, I am trying to delete a network skillset that I no longer need and I am getting the following error: Error: -2147190398 The network skillset cannot be deleted because it is being referenced by a routing table. Please remove any references to the routing tables and try again. [31106]...

[bigsmile] Thank you Gene! Always a pleasure to learn for you and from the others.

Greetings, Are there any new version to the DNOBER.SLX and MV.XLS from Dave? I am getting runtime errors in my Excel 2010. I apologize is there are specific links to these files on the forum but I searched and searched and couldn't find any. Thanks!

Thank you Steevie! VERSION 3521 System type is - Communication Server 1000M SG/CP PIV CP PIV - Pentium M 1.1 GHz RELEASE 5 ISSUE 50 J + IDLE_SET_DISPLAY SAGEPOINT FINANCIAL DepList 1: core Issue: 01(created: 2010-05-18 10:00:01 (est)) MDP>LAST SUCCESSFUL MDP REFRESH :2010-05-28...

Buddy, I have a Meridian CS1000; but if what you are asking is what version/model for the hardware/software, how would I find that?

Thanks Steevie, but when I click on the link I get a message that says: FILE NOT FOUND The Requested Document does not exist Please check the Document ID Contact your Administrator Contact Avaya Help Desk +1-866-AVAYA-IT I guess these are onyl available to business partners.

Thanks for the reply Buddy! So multiple T1s can reside in one trunk group, OK there. Now, what about trunk members and routes? What is the relationship between them? So we have routes and then route members; how are these related to a trunk member - or are they not? A T1 circuit (or many)...

Greetings I understand the concept of BARS/NARS but I am getting stuck understand the relationship between a physical T1 line (its 24 channels, 23 voice and 1 data), how a trunk member relates to it, a Rout, RLBs and all. Basically, I have a downed T1 circuit that goes to NY and it looks like...

Thank you GHTROUT and everyone else. After reading the materials and learning more about it I queried my switch and unfortunately (or fortunately) this option is not installed and it has to be purchased. Well, there goes that idea! :P Either way, I agree TRVLR1, caution should be exercised in...