Recent content by Avayabenjnew

Thanks for the reply This came from SMDR logs that generated On the cdr report from 3rd party the originating calls are not showing

Below is the call logs captured from SMDR The thing is we want to know the originating calls because we think this is a scammed calls when we check our CRD there is no originating number showing. The dialed out number are showing. I need help please 19:33:43 RIL DPN PEER HOTLYNC 1681 20...

SXWizard Sorry for the late response Analog trunks Cabinet shelf. Slot. Circuit. Card type 2. 1. 1. 5-10 Hybrid 4 ONS 6LS E and M Trunks Cabinet. Shelf. Slot. Circuit. Card type 2. 1. 3. 1. 1 port E&M Trunk

SXWizard How can I list all those trunks? I am sure we have PRI and SIP

SXWizard I have done the SIP LINK STATE ALL The response are There are 2 SIP link(s) programmed. Link sipfcs state is IN SERVICE (link down count 67) Link sipsp state is IN SERVICE (link down count 13) What should I do now? Sorry for asking but I really need the support.

SXWizard I have cleared the PRI alarms using DTS command. But this sip I cannot

Thanks Lundhafor the reply. How will I know which trunk do I need to check? Because when I check the alarm this message are appearing. Sorry for the question I am really new with Mitel 🥺

I need help please! With Mitel Major Trunk Alarms I have attached a photo of the alarms. I able to clear the PRI alarms by using DTS command But this other trunk alarms I cannot 🥺 How can I clear this alarms?

Thanks for all the feedback Unfortunately we can't still find this number and we don't know how this number are dialing the guest. We just need to know what is this number and why it was calling the guest at lease we can explain why it was calling the guest

Thanks for all the reply unfortunately still i cant find the number I did DGT Trace 2222 DGT Trace started: Termination cannot be determined, more digits are required DGT Trace complete. I did on a valid speed dial number DGT TRACE 2050 DGT Trace started: 2050 : system speedcall (17) DGT...

Hello all I am new with Mitel I am trying to locate a number but unfortunately I can't find it I use Locate number Locate extension Check the speed dial Checked the hunt group Check the ring group Unfortunately I can't find the number We have a extension 2000 some one called and it shows...