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  1. Avayabenjnew

    MiVoice business Console

    Yes the PC can reach the phone system When I run the wizards it is hanged If I open the MiVoice business Console it open but this 2 icon are red. What could be the issue? This is my phone system And this is the MIvB console version I am installing 8.0.3
  2. Avayabenjnew

    MiVoice business Console

    That I thought it should be automatic How can I fix or how can I trace the why it won't establish the connection I am stacked here for 2 days now I off the PC firewall Still won't stablish the connection I don't what else I need to do to fix this issue
  3. Avayabenjnew

    MiVoice business Console

    Done that the result is the same Do I need to put the new PC Mac address to the attendant configuration?
  4. Avayabenjnew

    MiVoice business Console

    Hello guys I am having issue with my mitel business Console installation Mitel Server Release level : 8.0 SP3 PR3 MiVoice business Console version 8.0.3.10 Some how it got stack up with this window I try reinstalling but the issue still the same. The server IP is pingable from this PC. The...
  5. Avayabenjnew

    Call logs

    Thanks for the reply This came from SMDR logs that generated On the cdr report from 3rd party the originating calls are not showing
  6. Avayabenjnew

    Call logs

    Below is the call logs captured from SMDR The thing is we want to know the originating calls because we think this is a scammed calls when we check our CRD there is no originating number showing. The dialed out number are showing. I need help please 19:33:43 RIL DPN PEER HOTLYNC 1681 20...
  7. Avayabenjnew

    Mitel Major Trunk Alarms

    SXWizard Sorry for the late response Analog trunks Cabinet shelf. Slot. Circuit. Card type 2. 1. 1. 5-10 Hybrid 4 ONS 6LS E and M Trunks Cabinet. Shelf. Slot. Circuit. Card type 2. 1. 3. 1. 1 port E&M Trunk
  8. Avayabenjnew

    Mitel Major Trunk Alarms

    SXWizard How can I list all those trunks? I am sure we have PRI and SIP
  9. Avayabenjnew

    Mitel Major Trunk Alarms

    SXWizard I have done the SIP LINK STATE ALL The response are There are 2 SIP link(s) programmed. Link sipfcs state is IN SERVICE (link down count 67) Link sipsp state is IN SERVICE (link down count 13) What should I do now? Sorry for asking but I really need the support.
  10. Avayabenjnew

    Mitel Major Trunk Alarms

    SXWizard I have cleared the PRI alarms using DTS command. But this sip I cannot
  11. Avayabenjnew

    Mitel Major Trunk Alarms

    Thanks Lundhafor the reply. How will I know which trunk do I need to check? Because when I check the alarm this message are appearing. Sorry for the question I am really new with Mitel 🥺
  12. Avayabenjnew

    Mitel Major Trunk Alarms

    I need help please! With Mitel Major Trunk Alarms I have attached a photo of the alarms. I able to clear the PRI alarms by using DTS command But this other trunk alarms I cannot 🥺 How can I clear this alarms?
  13. Avayabenjnew

    Mitel MIB can't locate the extension number

    Thanks for all the feedback Unfortunately we can't still find this number and we don't know how this number are dialing the guest. We just need to know what is this number and why it was calling the guest at lease we can explain why it was calling the guest
  14. Avayabenjnew

    Mitel MIB can't locate the extension number

    Thanks for all the reply unfortunately still i cant find the number I did DGT Trace 2222 DGT Trace started: Termination cannot be determined, more digits are required DGT Trace complete. I did on a valid speed dial number DGT TRACE 2050 DGT Trace started: 2050 : system speedcall (17) DGT...
  15. Avayabenjnew

    Mitel MIB can't locate the extension number

    Hello all I am new with Mitel I am trying to locate a number but unfortunately I can't find it I use Locate number Locate extension Check the speed dial Checked the hunt group Check the ring group Unfortunately I can't find the number We have a extension 2000 some one called and it shows...

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