Recent content by ashraf55

Hi All, I am seeking advice on how to import the current XML file from a running ECO server. I understand that this can likely be achieved by downloading the RISO image, but I am wondering if there is an alternative method to directly access and import the existing XML file. Any insights or...

do you mean update it to V10 R1.54.0 ?

simplex home screen

hi , attached the both home screen for simplex and enterprise gw

its back after the network back working again , the enterprise gw shelf was offline when the network disconnected

attached below the hista when network disconnect 5923 M4 N5530 NO ACT BPA LTUC CC-AP AVAILABLE 24-11-12 22:34:24 ALARM CLASS:CENTRAL:038 FORMAT:42 CC-AP: 20 F5540 M4 N5531 NO ACT BPA NCUCG CG STATE 24-11-12 22:34:25 ALARM...

Thanks Dear for your response , but didn't install softgate setting , all i need just the survivability , when the link down between the main and the enterprise gateway , the enterprise Gw work as stand alone and can communicate internal in the same shelf , so i should install the softgate or...

Hi All , any advise please how to upload the license file for the enterprise gateway couldnt find any option to upload it

We have OS4000 simplex V 10 R.42 and one EntGw remote shelf working in the same subnet configuration through Direct MW Link . the EntGw is in service and working now in a good condition except only when the link down it can not switch to emergency mode automatically then all users in this...

Hi Moriendi, Thank you so much for your help and support—I really appreciate it. Could I ask for a favor, please? If possible, could you share with me the tested Simplex and Enterprise Gateway XML files, along with the regen file? I would appreciate it greatly. Thank you in advance for your...

attached the hista file from the enterprise gateway after removed the network cable from ape to check the survivability but didnt work

Thank you so much for your help I have some clarification please attached screen shoot from the current xml file You can see I marked on direct link of signalling when we should mark it and when not and what it mean as its totally different when I mark or unmark require changes on the ips ...

So shelf 20 is up and working OK. yes You can make an exe-apesu and switch to emergency yes , and that works yes , but shelf 20 extn can not then dial another shelf 20? ext in shelf 20 can dial ext in shelf 20 only and you confirmed that's right behavior For this, make a...

attached the ape portal , does it show an A on the virtual OLED? yes and i can ping the HG 3750 from the ap shelf https://files.engineering.com/getfile.aspx?folder=188de63d-8a34-4433-bd22-bb234441e308&file=ape_portal.png

This is normal, if the shelf is in APE mode It can only ring other shelves controlled by the same CC-AP. If you have this issue even when the shelf is working normally, you have some other problem. Is the HG3570 in ready state, and connected ? Can you ping it from the IP shelf ? so that should...