Recent content by aks1036

Turns out the provider did have forward on no answer after three rings setup. Now repaired. Thanks for the help. Case Closed.

I asked before, but I'll ask again and have it verified. Thanks

Lines ringing and then rolling over to next line and continuing ringing Something I haven’t experienced before which is when a call comes in line 1 rings for 3 rings, if no one answers it then moves to line 2 with three rings and if no answer it then moves to line 3 with three rings and then...

It is plugged into a surge protector.

Have a Lucent Partner ACS that lost power. When the power came back on all lines have a screeching noise, but the system does seem to be working.

everything else seems to work. Should I do a maintenance function on the system?

When I set it to tone. We tried it and no sound when on hold. Also don't think it has to do with an ohms mismatch because you wouldn't here it through the phone when setting the feature music on for the phone.

Trying to get music on hold working. Have an iPod connected to a 66 block on the correct ports and do hear music on the phones when pressing Feature 86 to have the music come through the phone, but when taking a call and placing them on hold we get only silence. I checked the settings and...

Yes I think the carrier feature would work. Thanks everyone

Trying to setup when a call comes in to have it ring in the office and forward to an external number. Is it able to do that and if it is should it be setup as call forwarding or line redirection? Also can it be turned off externally as well?

Had a bad port on the punch block. Replaced and re-wired, rebooted and all works now.

That's what I thought and connected it to one of the extension ports but when trying feature 983 or 981 I get a message of feature unavailable. Do I have to re-initialize the system? This is a system that was working and was just moved.

It's been a while and I can't remember where to punch down the pair from the Norstar Flash 2 to the block for a Norstar PLUS Compact ICS to connect voicemail to the system. Don't have the installer manual and I didn't find it in any of the manuals we have. Any help for the memory loss would be...

Any suggestions on the DN plan? I'm really trying not to change published extensions.

What's the best way to push the calls to the other set of extensions on the 8x24 without having to change extensions?