Hello!
Is there a way of editing an already custom report? In particular I want to edit the SQL under the "Where" section of a query.
Thanks in advance!
Hello, we are currently trialling an Avaya 9611 and have a headset plugged into this. All works fine but when lifting the handset up and back down again it logs the agent out of the phone? What am I missing in the setup which is casuing this, any help would be great!!!! Thanks in advance!!!
Help please!
I have a request to change ALL our skill priorities on ALL of our vectors from high to medium.....we have a lot of vectors!
Is there a way to do this as a blanket change or is it long weekend ahead for me?
Thankyou in advance :-)
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.