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  • Users: ACTD
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  1. ACTD

    Edit CMS Custom report

    Hello! Is there a way of editing an already custom report? In particular I want to edit the SQL under the "Where" section of a query. Thanks in advance!
  2. ACTD

    Handset logging agent out

    Hello, we are currently trialling an Avaya 9611 and have a headset plugged into this. All works fine but when lifting the handset up and back down again it logs the agent out of the phone? What am I missing in the setup which is casuing this, any help would be great!!!! Thanks in advance!!!
  3. ACTD

    Putty Session: remote in to PBX

    Does Rlogin work? I have had this before and RLogin normally works fine
  4. ACTD

    Changing Skill priority

    Help please! I have a request to change ALL our skill priorities on ALL of our vectors from high to medium.....we have a lot of vectors! Is there a way to do this as a blanket change or is it long weekend ahead for me? Thankyou in advance :-)

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