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Avaya: IPOCC (Contact Center for Voice)

alan24
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  • Question
Wallboard Broker
Replies
2
Views
84
alan24
alan24
EmersonLRibeiro
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  • Question
pgAdmin 4 with pgAgent
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0
Views
36
EmersonLRibeiro
EmersonLRibeiro
davea2
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Manually change Next Call Attempt Date/Time
Replies
2
Views
24
davea2
davea2
Joledur09
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Hold Timeout
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0
Views
40
Joledur09
Joledur09
wooppee
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  • Question
still queue annoucement
Replies
4
Views
35
wooppee
wooppee
pkdev
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TR Database structure
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2
Views
83
pkdev
pkdev
A DeMeo
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  • Question
External destination route back on no answer
Replies
2
Views
88
A DeMeo
A DeMeo
Joledur09
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  • Question
Automatic Log in to Agent Group 1
Replies
1
Views
46
janni78
janni78
BrianCosta
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Avaya IPOCC Server Specification
Replies
1
Views
79
janni78
janni78
Joledur
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  • Question
Play an IVR every 2 minutes
Replies
3
Views
51
wooppee
wooppee
Vchannels
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  • Question
Send a HTTP posting/call event to SMS gateway after agent hung up phone?
Replies
2
Views
51
Vchannels
Vchannels
davea2
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  • Question
Auto generated reports 1
Replies
9
Views
80
janni78
janni78
davea2
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  • Question
text prompt for Agents 1
Replies
5
Views
45
davea2
davea2
davea2
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  • Question
Collector priority
Replies
2
Views
53
davea2
davea2
megaa
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  • Question
AWFOS call recording with IPOCC variables
Replies
0
Views
31
megaa
megaa
ChrisCheops
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  • Question
Callback calls and real time information service level & TSF
Replies
4
Views
90
ChrisCheops
ChrisCheops
ChrisCheops
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  • Question
WebUI & supervisor message....
Replies
2
Views
52
ChrisCheops
ChrisCheops
Tihana
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  • Question
Agent history - not populating for some agents
Replies
5
Views
80
janni78
janni78
Bobsiko05
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  • Question
IPOCC Agent Status Report not updating
Replies
0
Views
49
Bobsiko05
Bobsiko05
Al Ibdaa
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  • Question
No connection to reporting generator server!
Replies
5
Views
42
janni78
janni78
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