anybody know the old nvm-202 voicemail computer?!?! 1

As the Onyx works on recalls, a transferred call to a station will return to the station that transferred it.
So if a non auto attendent site wants a call to go to VM after a transfer to a non answered station you need to go to program E4 for that station and enter the VM voice mail master. Then go to program E5 and give it a hunt type 03(no answer) or a type 02(Busy/No Answer). Note that the type 03 will only work on a transferred trunk call where as a 02 will work on an intercom call as well as a transferred trunk call.
To extend or reduce the number of rings at a station before recalling to VM go to program QT and adjust the RINGS BEFORE RECALL parameter (min setting is 3 max is 15)For hunting to VM as mentioned above adjust the CAMP ON timer.
Hope this helps.

thanks for the input pave35. i do have auto attendant setup and works fine. i have to forward busy/no answer on every extension in order for a AA transfered call to terminate in a user's mailbox. but for some reason that forward will un-forward itself after 2 or 3 days b/c the msg light will no longer blink....right now i've just tell each user to monitor the forwarding status if the msg lights goes out just do a INTERCOM - PGM# - MSG - 2 (busy/no answer) and the msg light will blink again indicating the forward status. but i'm sure there must be a better way to do this. in avaya's term, is voice mail coverage. first time programming this system and i did it from scratch so i think i'm very lucky.

=)



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greg

Greg
Make sure the stations are no set to a ring group. As I mentioned before, call forwarding is not necessay in the Onyx as the integration works with a recall from a transfer.
If a station is a member of a ring group I believe it will not recall. Something like that. Check the RINGS BEFORE RECALL timer and make sure its set to a 03 or a 04.
The only time I would use call forward on the ONYX was for the answering machine emulation. I think that was call forward type 4. It would allow you to hear the person leaving a message and pick up if you wished to speak with them and then delete the partial message in the NVM.