System Config:
IP 406 w/VCM10 & T1 Card (T1 not online yet)
30 Digital Station Module
16 POTS Module
16 Analog Station Module
System is installed in a 24-hour call center. Two Saturdays ago the system wouldn't place outside calls, at the time we were running 1.34 firmware. I had to power cycle the system to resolve. I then updated to 1.37 firmware, system worked fine all week with heavy use. This past Saturday every call placed was getting the wrong number, I checked the call status display and it was showing the proper numbers as dialed. Tried to remote reboot the system and it didn't fix the issue. As soon as I power cycled it was fine.
Does anyone of any ideas, or has anyone expierenced the same problem.
IP 406 w/VCM10 & T1 Card (T1 not online yet)
30 Digital Station Module
16 POTS Module
16 Analog Station Module
System is installed in a 24-hour call center. Two Saturdays ago the system wouldn't place outside calls, at the time we were running 1.34 firmware. I had to power cycle the system to resolve. I then updated to 1.37 firmware, system worked fine all week with heavy use. This past Saturday every call placed was getting the wrong number, I checked the call status display and it was showing the proper numbers as dialed. Tried to remote reboot the system and it didn't fix the issue. As soon as I power cycled it was fine.
Does anyone of any ideas, or has anyone expierenced the same problem.