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Sage line 100 freezing with multiple users

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CaspaMcNasty

IS-IT--Management
Aug 28, 2002
13
GB
Hi,
Recently we had Sage Line 100 installed onto our system and we seem to be having a number of problems with it as follows.

Basically when two users are logged into Line100 it is 99% likely to freeze both machines and require them to log out and restart their machines. One person in at a time is fine but more than that kills everything. The people who supplied us with Sage claim it has something to do with the fact that we are using XP clients, a 2000 server and Sage Line 100 v8.1. Sage tech support say that there is an issue with using XP client and 2000 server regarding Server Message Block slowing the system down. I have applied the only three fixes that microsoft had to offer and although it seemed to speed up slightly it doesn't help totally. Our supplier can't seem to help with anything more and we seem to have hit a brick wall.

I don't believe that we are the only organisation that is running line 100 v8.1 on xp clients and a 2000 server and wondered if anyone can shed any light on this problem.

Any help would be greatly appricieated.

Cheers
MC
 
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