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Newbee Need help on - DS1 / TN464F INTFC 24/32 V6
- Thread starter Nozy
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Are you using Avaya's IVR or another? Are you using a Dialogic card in the IVR? I recently went through this process and it usually requires some programming on the IVR level. You must toggle the A and B signalling bits in the proper sequence to tell the switch that a call has been answered and also to do a switch hook flash to transfer the call back. Maybe I can help!
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