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Call Park on G3si release 6 1

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Phoneguy15

Vendor
Apr 23, 2002
458
US
I am learning to administer definity G3 si switches for a large customer. One of the locations I am working on Has a G3si release 6. I am trying to figure out how they can park a call at any extension. I have done test scenarios on the G3si R7 at the Corp HQ and parking at any extension works great. When I try it at the R6 site it will only park the call at the station that dials the call park feature code, it will not let you designate a station to park it at. Am I doing something wrong or is it a limitation of the R6 switch?
 
Sounds like the two switchs are set up a little different. Make sure your Feature access codes are set the same as your hq switch 'CH FEA' Wisdom is Knowledge
that is Shared

Thanks All Phoneman2
 
To park a call on any station you must have console permissions. Ths COS of the station determines this. This feature changes how the user call-forwards, parks etc. The dial sequence is as folowws:
Call Park
{transfer}{call park code}{extension to park caller on}
Call Forward
{call forward feature code}{number you wish to forward}{number you was to forward to}

Hope this helps

Chris
 
COS was the problem. works great now. Thanks Guys!!

Todd
 
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