scottyjohn
Technical User
Hi all,
I have been asked to look at the possibility of setting up tenant-partitioning on our G3r v8.
Firstly, is this a standard feature or a chargeable option? The other is that we run with a call centre environment using EAS. We would still like to have the flexibility of routing calls across agents residing in different partitions. Is this possible or are the seperate partitions blocked from 'talking' to each other? John
I have been asked to look at the possibility of setting up tenant-partitioning on our G3r v8.
Firstly, is this a standard feature or a chargeable option? The other is that we run with a call centre environment using EAS. We would still like to have the flexibility of routing calls across agents residing in different partitions. Is this possible or are the seperate partitions blocked from 'talking' to each other? John