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New Guy->Training

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Guest_imported

Guest_imported

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Jan 1, 1970
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I'm new to the telecommunications field. My company has made me the "phone guy" and I must get training on what it is that I need to know. That is a Lucent phone switch(Definity), CentreVu CMS, and the Audix voice mail system.

I know enough to keep the switch running as well as simple maintanence, but as any professional would understand, I fear the omni present horizon of a complex problem.

Any suggestions on where to go? Or what courses?

thanks,
 
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Definity has a lot of good training on CDs. Some of your best training will come from reading past forums and asking a lot of questions. Look!!! New Buttons
Same amount of time!

Thanks All Phoneman2
 
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There is a lot of good useable info at the Avaya site. I would start with the "definity little instruction books". There are also docs on maintenance etc but they can be heavy going. The site is at
As phoneman says this forum is also an excellent source of expert help and they have helped me out on numerous occasions!

Good luck and if you need any help just shout. Hope this helps
John
 
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Thanks Phoneman, scottyjohn.

I already frequent the forum, geuss I'll be coming back a little bit more regularly ;)

The Avaya Site is loads of help.

Kudos,
 
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