We recently purchased a building to use as our new call center and operations area.
We moved the Definity, which up to this point has been our only phone switch, to the new building, and purchased a Cisco Call Manager for our "old" executive building.
We have a tie line running through our DS3 ring between them. All our facilites are coming into our new building, and are routed over the ring to the old building.
Everything is working fine, with the exception of transferring outside incoming calls over the tie line to the call manager.
We have trunk to trunk transfer set to none. I want to allow this, but disallow it over any of the other trunks.
What do I need to do? Thanks in advance.
We moved the Definity, which up to this point has been our only phone switch, to the new building, and purchased a Cisco Call Manager for our "old" executive building.
We have a tie line running through our DS3 ring between them. All our facilites are coming into our new building, and are routed over the ring to the old building.
Everything is working fine, with the exception of transferring outside incoming calls over the tie line to the call manager.
We have trunk to trunk transfer set to none. I want to allow this, but disallow it over any of the other trunks.
What do I need to do? Thanks in advance.