Stephen Smith
Technical User
Hello All,
We've got a Nortel CICS 6.1 with 3 lines in. CICS is setup for 8 lines in with an NT7B75AAAE and an NT7B69AAAA installed. All 3 lines are clear from the provider but all phones, system wide, have noise on each of the 3 lines. In-house phone to phone calling is clear as a bell.
Wondering if I can swap the positions of the NT7B75 and the NT7B69 to see if the noise goes away. I understand I would lose caller ID, but it's just to see if the NT7B75 is causing the noise. If it is possible, can this be done without having to re-program everything after swapping, testing and then putting everything back the way it was?
Thanks in advance for your help and suggestions,
Steve.
We've got a Nortel CICS 6.1 with 3 lines in. CICS is setup for 8 lines in with an NT7B75AAAE and an NT7B69AAAA installed. All 3 lines are clear from the provider but all phones, system wide, have noise on each of the 3 lines. In-house phone to phone calling is clear as a bell.
Wondering if I can swap the positions of the NT7B75 and the NT7B69 to see if the noise goes away. I understand I would lose caller ID, but it's just to see if the NT7B75 is causing the noise. If it is possible, can this be done without having to re-program everything after swapping, testing and then putting everything back the way it was?
Thanks in advance for your help and suggestions,
Steve.
