BCM call pilot sending calls straight to General Delivery mailbox

Is it happening when you dial any internal extension number or if you dial any DID/DDI incoming call?.

Have you checked your target lines?

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin

I figured it out I had public received number length set to 10 instead of 12. Switched it to 12 all is good now

I'm new to BCM Im switching out a Cics here. Another thing i noticed in the BCM is feature 649 doesnt work with my voip lines on the BCM as it did on the Cics.
I'd like to add a line pool button as on the old system.

Thanks for your help,
Al

F64 uses line pools only, your now in the big leagues using dest codes, therefore program "External Auto Dial" to dial 9.

I not a fan of of that, what's the difference between pressing 9 and press another button?
The 9 is faster because your finger is closer to the other digits after dialing 9.







=----(((((((((()----=
Toronto, Canada

Add me to LinkedIN

I'm not a fan of that either. I'm not a fan of seeing extra 9's everywhere either haha.

I found a slight work around for F64. Using my 4FXO terminal I added those same lines to the BCM via analog ports
for outgoing calls ONLY using F648. Which works for me because those are TLS lines and I cant find TLS settings in the BCM.
Not that the encryption will do anything haha.

I setup Callpilot AA to answer Target line 125, 0-oper to hunt group 473.
So now the sets with the target line set to "apper only" receive and log CLID info once the call comes in to AA. Something I couldnt do on the Cics.

On t7316e sets:
Line:1 F648
Line:2 TL,125

Reminds me of the old T1/DID service....Digital In, Analog out.



=----(((((((((()----=
Toronto, Canada

Add me to LinkedIN