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"New phone system" Options

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Mountainbear

Mountainbear

Programmer
Sep 27, 2009
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A client owns an Inn and is expanding, they will need a new phone system.
Currently there are digital phones in 12 rooms (using 1 pair each). It is NOT practical to rewire these to IP.
There is a new building going in which will have 12 phones. The office phones could be rewired if needed.
What options do I have?
 
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What phone system do they have now?

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I would make sure that the new system has analog ports for the rooms and not spend $100+ on each of the room phones but put in analog sets and only have digital sets in the offices.
I prefer digital in small motel/hotel setups as they boot faster and you don't want to lose any calls in case there is a power outage that is longer than the UPS ability.

It also depends if you want to have some sort of hospitality features built in or if you simply want to provide phones to the patrons and don't care if they make calls, local and long distance.

But like curlycord said, what do you have at the moment then there might be a transition path.

Joe
FHandw, ACSS, ACIS
 
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NEC SL2100 is a good system but it's not very user friendly on the programming side, Avaya IP Office and IPECS good options too.

Calum M
ACSS
 
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Currently Avaya Partner. It is at capacity.
I would almost recommend Nortel MICS with M7100 phones, I just can bring myself to install a 20 year old system from a company that no longer exists.
New building will be Cat6, but could run anything on it.
 
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If it was still in production, the Merlin Magix would have been a good step-up from the Partner ACS.

I [love2] "FEATURE 00
 
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Partner has 48 extensions if it is in a 5 slot carrier (found one on ebay for $6 plus shipping)
TBH I love the Partner system in a Motel/Hotel environment and maybe you can get a carrier and a 308 card then you have 8 additional extensions and make them all analog

I would go with an IP Office (because I know what to expect after 20 years of working with it) and have digital phones for reception and offices and the rest analog. You however have no call restriction button like on the Partner system if you actually use it.

NEC is solid but I could never get to like the programming of it especially if you have SIP trunks.

Joe
FHandw, ACSS, ACIS
 
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Ya, in that config you will hard pressed to find a new system even remotely competitive to the NEC SL2100 price wise.
 
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You should investigate a Yeastar PBX with an appropriately sized ATA for the analog phones. Office phones can be pretty much any SIP phone on the market. The Yeastar also has a built-in hospitality system and can interface to most of the popular PMS systems. Yeastars come in various sizes and are very inexpensive.
 
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I have only one more thing to add to this conversation.
Don't install anything you can't service is my recommendation or have an experienced installer for it at hand.

Cheap is all great if you can service it and repair it when it breaks down but cheap can cost you a lot if it fails and you are out of business for a few days.

ANY product recommended here will probably do the trick but only if you can install and fix it when the need arises.

Joe
FHandw, ACSS, ACIS
 
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FYI, the latest NEC SL2100 and SV9100 have amazing PMS integration (now with their integrated vmail) and pricing now.
 
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