Recently had to replace and reconfigure settings (no backup) on the ACS R6.0 module. One extension using a 6D phone has a problem. When either INTERCOM button is pressed, instead of the system dial tone, there is a phone ringing sound. It never goes to a voicemail box and no other extensions appear to be blinking.
It is my understanding that the Intercom buttons are not programmable. So I am puzzled. Which settings must be changed so that the system dial tone is heard when the Intercom button is pressed?
It is my understanding that the Intercom buttons are not programmable. So I am puzzled. Which settings must be changed so that the system dial tone is heard when the Intercom button is pressed?