Partner messaging: is it possible auto attendant 2 can pick up sometimes if no lines are assigned

carolinamw · Jan 16, 2019

I think auto attendant 2 is picking up sometimes even no lines are assigned to it anymore ( an ex employees voice has been heard a time or two) but i can't duplicate it. I reassigned the lines to auto att 1 using the messaging admin software on a pc. Is this possible?

Dexman · Jan 19, 2019

Is the auto attendant being switched between "open" and "closed" via a button on X10 or x11? If so, check to see if the secondary greeting is the questionable one. [smile]

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carolinamw · Jan 19, 2019

Good to know! I will check that. Thanks!

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Partner messaging: is it possible auto attendant 2 can pick up sometimes if no lines are assigned

carolinamw

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Dexman

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carolinamw

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