Hi All,
Has anyone had an issue where the users on IPOCC cannot login to the Agent Application with telephony features active (Selecting an extension) where it says an unexpected error has occured followed by it saying that their handset is not active on the system do you want to continue regardless?
The phones are live and the pc's can see the IPOCC server, if I login to the agent without specifying an extension then it allows me to login but obviously has no telephony features.
Thanks in advance.
Has anyone had an issue where the users on IPOCC cannot login to the Agent Application with telephony features active (Selecting an extension) where it says an unexpected error has occured followed by it saying that their handset is not active on the system do you want to continue regardless?
The phones are live and the pc's can see the IPOCC server, if I login to the agent without specifying an extension then it allows me to login but obviously has no telephony features.
Thanks in advance.