Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

new 69xx phones 2

Status
Not open for further replies.

dval18

Technical User
Feb 2, 2012
11
0
0
CA
Unboxed yesterday a 6920, a 6930 and a 6940 and set them up on our telephone system.
Initially I was able to access the Advanced menu options, but after a while I got the following message:
"Administrator access is disabled" on all three models.
Has anyone run into this issue ?
Any help is appreciated.
Mike
 
you need to set a admin password on the MCD its under System Security Management "Phone Administartor Password
 
Thanks, boycey9, I just came across the info:

"The access to the sets "Advanced" settings menu is controlled via the MiVB "System Security Management" form of the System Administration tool. Using the "Phone Administrator Passcode" field.

By default when a 69xx series set powers up, the access code for the "Advanced" menu in the 69xx set is 73738 (or RESET by keying the letters) but as soon as the set has registered with an MiVB system it will adopt the value configured in the Phone Administrator Passcode field of the System Security Management form.

This passcode is also required if you wish to access the diagnostics web page of the set, where it acts as the password for the user login.
 
Thanks Boycey9 - I needed this today

**********************************************
What's most important is that you realise ... There is no spoon.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top