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How does FRL work? 3

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Moshimoshi

Technical User
Mar 11, 2008
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Okay...at long last, I have to ask. What the heck is FRL and how does it work? I understand that its "A number assigned to indicate the Facility Restriction Level" and I'm assuming that means its assigned to things as a way of limiting them from doing things on a 'sliding scale from 0 to 7'

Okay okay, so aside that, is what FRL restricts just arbitrary? Is there a set restriction for FRL and WHAT does it restrict? (seriously, this is some sort of crazy alien numeric identifier for god knows what where I'm concerned. If COS and COR handle most things, FRL makes no sense to me. Yes, okay, so 0 is most restricted, 7 is least restricted. What is it restricting? How does this restriction ease in higher numbers? Etc?)

It's been driving me loopy, and right at the moment I have a phone set with an issue that the phone cannot be FAC-code forwarded, and the only configuration problem I can see is that FRL on the phone doing the forwarding is 0 (most restricted) to two phones with FRLs of 4 (less restricted).

So I need to understand FRL better at this point...
 
It has more to do with your "route patterns"

Each route pattern has a place for an FRL, if the station making the call has a lower FRL than the trunk on the route forn, that station will be denied making the call.

Example: My extension is in COR 1, the FRL to COR 1 is set to 4.

In a route pattern I am attempting to make an outbound call on, the FRL is set to 3. Since my station FRL is a 4, I will be allowed to make the call, since I can make calls using an FRL of 4,3,2,1, or 0 (the same FRL or LOWER).

if the route pattern I am attempting to make an outbound call on, has an FRL of 5 (for example), and my station had an FRL of 4, I would NOT be allowed to make the call, because the FRL is MORE restrictive than my stations FRL, so the call would be denied. This is one way of controlling international outbound calling, for example.


Mitch


AVAYA Certified Specialist
 

Holy cr*p. In with the quickness!

Mitch I swear I need like a Bat-phone to you. Thanks for the quick and understandable response and linkage - I think this makes sense, but I've got a bit to go on totally understanding Route-patterns/ARS/FRL etc, but this is a great start. Cheers!
 
Mitch, that is the best explanation I've seen of the FRL usage. Have a star!

Thanks!

- Duaneness
 
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