My phone has a zero out programmed. When someone calls me and zero's out it will ring the zero out number. If that person does not answer, it goes into her voicemail. Octel would pull the call back to my voicemail for the caller to leave a message. Can CallPilot do the same thing?
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Zero Out routing
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curlycord
Programmer
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Octel is a supervised transfer, so it waits to see what happens. Nortel is a blind transfer.
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