ZENworks Service Pack Upgrade

[goosed]

I'm having some issues finding good documentation on upgrading ZENworks 7 for Desktop Management.

We are currently running ZENworks 7DM on a NetWare 6.5 server. The reason that I am looking to upgrade is I am having some problems imaging some workstations. I followed the instructions from TID#5004761, and it recommends an upgrade. I was able to use the Live Boot CD to successfully image machines that were previously erroring out, so I confirmed that it does fix my issue. However I'm not sure how to go about upgrading.

I downloaded the Service Pack 1 for ZEN, but like stated above I'm not sure how to install. It comes with a Windows installer package, but is it as simple as running the executable?

Can someone please point me in the right direction for upgrading my ZENworks? Thank you in advance.

 

[marvhuffaker]

Your post is very confusing and jumps around a lot.

However, when you apply a ZEN service pack, it's just like installing the full version. You don't just patch files.

It should retain settings from what you already have installed.

Marvin Huffaker, MCNE

http://www.redjuju.com