I'm using ZEN Works for Desktops 6.5 SP2.
I've recently upgraded workstations with more RAM, from 500 MB to 1 GB and when looking at ZENworks inventory info. I get strange results.
When looking at a workstation object, ZENworks Inventory tab and Minimnal information there is an item Memory Size wich shows the correct amount of RAM, 1014 MB.
If I then click on More workstation information and select Hardware and then Memory there is an item called TotalMemory wich shows wrong amount, 502 MB.
This problem is not seen on all workstations that had memory upgraded.Some workstations has the correct amonut of RAM in both Memory and TotalMemory.
Is there a way to correct this problem ?
I've recently upgraded workstations with more RAM, from 500 MB to 1 GB and when looking at ZENworks inventory info. I get strange results.
When looking at a workstation object, ZENworks Inventory tab and Minimnal information there is an item Memory Size wich shows the correct amount of RAM, 1014 MB.
If I then click on More workstation information and select Hardware and then Memory there is an item called TotalMemory wich shows wrong amount, 502 MB.
This problem is not seen on all workstations that had memory upgraded.Some workstations has the correct amonut of RAM in both Memory and TotalMemory.
Is there a way to correct this problem ?