Yoursite Explorer Changes

[TrunkMan]

Having a problem with yoursite explorer writing to the Mitel 3300 database. I have setup a new user auth account with application ticked. When i save within YSE, this has no effect on the 3300, eg like when moving an agent from one group to another. Any ideas on what could be preventing the YSE from changing data on the 3300 ?

Using 5.8 CIS and MCD 4.2.

 

[Supernova99]

the user also needs to have root access enabled

Share what you know - Learn what you don't

 

[TrunkMan]

Thanks for the suggestion supernova. Managed to resolve the issue, which was down to security role permissions. YSE also warns that changes will be written to the MCD when its security role allows the functionality.