Your urgent help is needed --- BE 9.1 media problem

[maya14]

Previous installation of BE 9.1 gave too many problems. I decided to reinstall Win 3000 Server and BE 9.1 SP5. I have want to do an inventory or quick erase on a tape/slot i get the following error: 0xa0008101 - Invalid Physical Volume Library Argument.
Use a SpectraLogic tape library and Sony SDX 900V tape drive with AIT 4 tapes. Troubleshoot this issue several times but still no luck. I have no backups for days now.

 

[EGR]

Hi,

are you using the BE Tape device driver for that library?

Try this:

1. Disable device in BE
2. delete device
3. stop all BE services with service manager
4. Run 'C:\program files\veritas\backup exec\nt\tapeinst.exe file' and remove all drivers
5. Reboot server
5. Run 'C:\program files\veritas\backup exec\nt\tapeinst.exe file' again to install all BE drivers
6. Reboot

A bit knowledge of BE is recommended.

No guarantee!

Good luck!

Regards
/egr

 

[maya14]

I tried that already. Run an inventory few minutes ago and got: "a000821e - Library error - incompatible storage media detected in robotic library"

 

[LawnBoy]

Are you positive you have an AIT4 tape in there? In BE, under the Drive properties, is the correct cartridge (AIT 4) selected?

--
The stagehand's axiom: "Never lift what you can drag, never drag what you can roll, never roll what you can leave.

 

[steveot]

Turn off bar code rules

I would also try this

http://seer.entsupport.symantec.com/docs/292443.htm

 

[maya14]

There is AIT 4 tapes in the library, but properties of tape drive shows nothing under media types.