Your path to the data is incorrect

[Budnsky]

Troubleshooting Great Plains v6 for a client. I am not familiar with the package and need some help.

The following error comes up when Dynamics is opened:

Your path to the data is incorrect. Please enter the location of you Pathnames File.

Also receive the following error when I try to use any other function from the Menu Bar:

An open operation on table 'SY_Pathnames' has cause an unknown error (3012)

Any assistance you can provide is greatly appreciated.

Bud Veltman
bveltman@microendeavors.com

 

[rembrandt2]

What database product is Great Plains v6 using. Is it trying to connect to an MSDE or MS-SQL database. If so, have they moved the database to a different server. If so, you'll need to re-configure the ODBC connection (System DSN) pointing the ODBC connection to this database.

If they are using an older Great Plains database such as C-tree, Btrieve, you should be able to correct the pathname by logging onto Great Plains with administrator priviledges, and select setup>> system>> and on the system pallet there should be a selection for "pathnames" or "launch file". I'm really picking my brain on this one...I moved off v6 and changed databases over 3 years ago. Chances are if this is an "older" installation the preferred setups at that time were to have the database stored on a server and have a network drive mapped to an X:drive pointing to this folder.

Hope this helps!

 

[winthropdc]

Have a look at the following KB article we restarted the P.SQL Services: Pervasive.SQL 2000 Error 3012 and Error 3014 Checklist

https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;en-us;872105

David Musgrave [MSFT]
Senior Development Consultant
Escalation Engineer - Great Plains
Microsoft Dynamics Support - Asia Pacific

Micorosoft Dynamics (formerly Microsoft Business Solutions)

http://www.microsoft.com/Dynamics

Any views contained within are my personal views and
not necessarily Microsoft Business Solutions policy.
This posting is provided "AS IS" with no warranties,
and confers no rights.

 

[murphie]

Could someone email me the kb872105 as I do not have access to the site?

 

[matt384]

muprhie did you receive the kb article for this issue? i am in a similar position to yourself - new it role having issue with Great Plains and cant find out how to get around this issue.

I would appreciate any help anyone could give me please

 

[Sebas007]

I got the same issue here for just 1 person.

An operation on table "SY_pathnames" has cause an unklnown error (94).

Would have to know how it is working to fix it...anyone can copy paste the content of the above link ??