Hi
I have an interesting conundrum. Our client was importing an AR invoice batch which stopped due to a duplicate invoice number. There are no duplicates in the import file nor does the invoice that failed exist in the database. When running a document enquiry I get the error "you are not authorised to drill down to A/R Refund Entry" There is a refund in the system with that reference number but being a totally different transaction type this should not matter.
The client is running on Sage 300 2012
In the interim we have appended -A to the offending transaction and the import has run through. Any ideas?
Thanks
I have an interesting conundrum. Our client was importing an AR invoice batch which stopped due to a duplicate invoice number. There are no duplicates in the import file nor does the invoice that failed exist in the database. When running a document enquiry I get the error "you are not authorised to drill down to A/R Refund Entry" There is a refund in the system with that reference number but being a totally different transaction type this should not matter.
The client is running on Sage 300 2012
In the interim we have appended -A to the offending transaction and the import has run through. Any ideas?
Thanks