XP won't restart after issuing reboot command

[tviman]

I've got an XP Pro SP3 machine that, when given the reboot command (Start->Logoff->Restart), won't restart. It's almost as if it's in standby or hibernate mode. To bring the PC back to life, I have to power-cycle the machine.

Ideas?

 

[linney]

What is it like if you test from Safe Mode?

Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Try it first by not checking either box (this will run it in a Read-only mode) to see if it flags any hard drive or file problems. If it does, restart it by ticking both boxes, and rerun it to allow it to attempt to fix any found problems.



310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/kb/310560

Troubleshooting the Startup Process

http://www.microsoft.com/technet/prodtechnol/winxppro/reskit/c29621675.mspx

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING

http://www.aumha.org/a/shtdwnxp.htm

 

[tviman]

Thanks Linney -

I'll give it a go in the morning and let you know how it goes.