XP will not allow log in

[6024KE1]

I took a look at my fathers machine yesterday as he said it wouldn't let him log in.

He is using the splash screen. His username and that of the administrator are not password protected.

When you click on his username, XP starts the login process and then comes up with 'saving user settings and logging off'

We cannot get into it at all. I have tried using safe mode, and getting it to restore using the xp disc, but it will not boot from the XP cd despite my elevating the drive to the first boot device.

Any one got any ideas that a non computer literate person could try, as he lives a way from me and I would have to talk him through any solution?

 

[linney]

Some things for you to look at, I am afraid that some of them may be more complicated than you hoped for.

http://www.winxptutor.com/wsaremove.htm

http://www.paulscomputerservice.net/index.php?body=./os/autoLogoff.php

Log in Logs straight back Out
Thread779-924408

logs you on loads personal settings then logs you off?
Thread779-919265

A second reason can be security policy settings:

http://www.exodus-dev.com/techtips/windows_xp_pro_login_problems.htm

HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)

http://support.microsoft.com/support/kb/articles/q307/6/54.asp

Try running ChkDsk /r from the Recovery Console.

An easy to follow recovery console description when unable to start computer due to corrupt registry.

http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot_toot.htm

This is a layman's version of Q307545 in simple language.

Removing adware & spyware
FAQ608-4650

As to why the CD wont boot, did you save your settings when exiting the Bios, is the CD in fact a bootable CD, or is the CD drive, or the CD itself, faulty?

307848 - HOW TO: Start Setup from MS-DOS in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;307848&FR=1&PA=1&SD=HSCH