Hi,
I have been hit by some kind of virus on my laptop. It gave me a message about the Dell Media System upgrading, then when it restarted Internet Explorer does not open, just blinks. I cannot use cut and paste. Most of the services are not running. System Restore will not open. I have tried resetting the defaults in IE, ran SFC, scandisk and reviewed the startup entries in the registry. AVG does not load anymore and a reinstall failed.
Has anyone had any luck with this? I really don't want to loose everything but will have to reformat and reload if necessary.
Thanks in advance,
James Howard
I have been hit by some kind of virus on my laptop. It gave me a message about the Dell Media System upgrading, then when it restarted Internet Explorer does not open, just blinks. I cannot use cut and paste. Most of the services are not running. System Restore will not open. I have tried resetting the defaults in IE, ran SFC, scandisk and reviewed the startup entries in the registry. AVG does not load anymore and a reinstall failed.
Has anyone had any luck with this? I really don't want to loose everything but will have to reformat and reload if necessary.
Thanks in advance,
James Howard