XP Pro Freezes, Won't Boot into Safe Mode 1

[trbyrne]

I have a laptop w/ XP Pro SP2 loaded and today it began to exhibit some strange symptoms. When you boot into Windows, it freezes up after about 2 minutes. The mouse will move, but you cannot click on anything and ctrl-alt-del does not work. I have tried to boot into safe mode, but the laptop reboots itself after about 30 seconds of being in safe mode (regardless of any keyboard input).

When loading in safe mode, it seems to get hung on mup.sys. I don't know if this is really a hang or if it's just the last file that it seems to load.

I have tried chkdsk from the repair console and I have tried to repair the xp installation - nothing has worked so far and I am ready to throw the laptop out the window.

I've spent the last 1/2 day searching for answers on the internet but to no avail. Does anyone have any advice?

 

[RuralGuy]

You might try while in Safe mode for the brief period, go to My Computer>Properties>Advanced>Startup and Recovery>Settings>and uncheck Automatically Restart

Hopefully the system will then leave you in a BSOD with an error code (STOP Code) that you can troubleshoot.

Here's a link that might help after you get the Stop Code:

http://aumha.org/a/stop.htm

RuralGuy (RG for short) aka Allan Bunch MS Access MVP acXP winXP Pro
Please respond to this forum so all may benefit

 

[LilBob]

See if this site offers you any help:

http://www.aitechsolutions.net/mupdotsysXPhang.html

 

[LilBob]

Glad to see it helped & thanks for the star!