XP Home - Generic Problem

[Flavor4real]

hello,

on a sony laptop, xp home: i had som problems and i wanted to update the system over microsoft. everytime when i go and try to update. it ask me for accept the agreement, then it start for downloading for a little while, until a error message comes up and say something about a generic 32 problem. then the windows update disconnect.

it take's me a long while to get to the same point. a couple newstarts, then windows system update check over the web site. i accept,.. then nothing...under network connection i see that i receive something but no windows install. window or so.

i could go back over this vaio restore to fact. setting but i do not have a windows xp home bachup disk or so. same "shortcuts" are not working ..cut, past ,... .

somewebsites with java were not working either, it load but blank page after it is done.

INternetsettings are ok. so how can i get a SP1 update? or should i restor to fact. setting? is there a way to back up the opperarting system on a disk for reinstall? i do have the product key

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[Flavor4real]

ps...what does that error message means " generic problem" ?? it comes up almost everytime now and i reported this to microsoft allready

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[kippy13]

Hi,
This may be a dodgy install so I would reinstall the OS.

 

[bcastner]

See if you can locate the error (and solution) on the Windows Update Troubleshooter:

http://v4.windowsupdate.microsoft.com/troubleshoot/

 

[Flavor4real]

ok i will try this.
1. is there any kinda way to backup the complete opperatingsystem from the computer on a cd?i got the product key but no CD to the it, that the system on the computer.

2. i uninstalled MCFEE (antivirus) and everytime when i start the computer, 2 error messages coming up saying that the program is missing and i have to install it again.

How can i get these messages away?

thank y'all

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