xp boot error

[sue77]

A xp laptop with ntfs. On the boot, I get the following error: A disk read error occurred ctrl alt del to reboot.

Reboot takes me back to the same error. I need to atleast copy off some files.

Any help would be appreciated

 

[bullhlms]

Have you tried "safe mode" to get your files?

 

[apex1x]

If you have the original XP cd, do a repair setup. (Boot from the CDROM). Hopefully this will get you going again. ~Apex1x
Miller's Law:
You can't tell how deep a puddle is until you step into it.

 

[linney]

Disk read errors in XP.

http://groups.google.com/groups?hl=...error+occurred"+windows+xp&btnG=Google+Search

http://www.google.com/search?source...F-8&q="A+disk+read+error+occurred"+windows+xp

 

[sue77]

safe mode gives me the same error. Recovery will not work because I use sysprep, when you use sysprep it will not accept the admin password. A flaw.

It appears that I am looking at 3rd party software to help me out. I run sysprep on over 600 laptops.

Thanks

 

[linney]

Here's something to look at too.
Microsoft Knowledge Base Article - Q308402
Cannot Log On to Recovery Console After Running Sysprep in Windows XP

http://support.microsoft.com/support/kb/articles/q308/4/02.asp

 

[wolluf]

If linney's excellent link doesn't sort you, is it worth trying a repair reinstall? (leaves data & settings)