Hey people i'm really new to nortel. was doing this ACD programming. wanted to add a XMWK key onto my nortel phone. but the error code of SCH1206 keep prompting me. And i have no idea how to clear it. Can someone here pls show me the light? thanks a million.
You need to define the DN of the that you want to monitor on the phone. ie. If you want and XMWK of 2222 then you must have a DN of 2222 on that phone already.
I usually find I have to do two changes. The 1st to add the Dn the second to add the XWMK.
pdulfo is right.........
You need to prog. the ext to be monitored on the phone as SCN or SCR then prog. an XMWK on another key as follows:
LD 11
chg
type
TN
echg yes
key xx XMWK xxxx(v-mail ext.) xxxx(ext. to be monitored)
You nedd to allow this feature in CLS prompt.Without looking it up i think it is one of the following;XMWI,SMWA--not sure though-try it.
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