Xerox DC 12 not accepting bypass tray

[alanbloom]

I have a Xerox DC 12 which has worked fine for a long time. I had to reinstall the drivers, and although I am using the same ones, I cannot print from any tray except Tray 1.

I really need to use the bypass tray to do SRA3 - the tray select does show up in the menu when printing but when the printer responds, it comes out Tray 1.

:-s

 

[irishdavie]

THIS IS A KNOWN PROBLEM ACCORDING TO XEROX BIT OF A CONFLICT ISSUE

Various problems may occur if the Fiery X12 version 1.0 or 1.1 printer drivers are being utilized when printing to a Fiery X12 running version 1.5. This problem may occur after the Fiery X12 server software has been upgraded from an earlier version to 1.5 and the existing workstation printer drivers have not been updated to the same version driver / PPD.

GET A Fiery Configuration Sheet to verify the X12 software version listed under Server Info and check for the conflict