james120479
Technical User
Hi,
We seem to be having a small problem with our Xerox printer drivers... they are set to auto select tray, paper type and paper size in the driver settings.
Trays 2 & 3 have A4 Plain paper, Trays 4 & 5 have A3 Heavy paper with Tray 1 empty and shut - we don't want to use this tray. Whenever we print anything no matter what size or from which application the printer tries to print from Tray 1 and hence an error message is displayed asking to insert correct paper to tray 1.
Is there a way to tell the printer to ignore this tray or even disable it?
Any help greatly appreciated
James
We seem to be having a small problem with our Xerox printer drivers... they are set to auto select tray, paper type and paper size in the driver settings.
Trays 2 & 3 have A4 Plain paper, Trays 4 & 5 have A3 Heavy paper with Tray 1 empty and shut - we don't want to use this tray. Whenever we print anything no matter what size or from which application the printer tries to print from Tray 1 and hence an error message is displayed asking to insert correct paper to tray 1.
Is there a way to tell the printer to ignore this tray or even disable it?
Any help greatly appreciated
James
