I have a small group of civil engineers that I support, and they have a wide format xerox printer that they print pdf files to. One user prints the file, and you can watch it grow to about 100mb, while its spooling to the printer then it prints fine. The person right beside them has basically the same hardware/software setup (xw4300 & XP sp3), and when she prints, Adobe reader goes to not responding while the file grows, but at a much slower rate, so it can take 1/2 hr to print a file, that prints within minutes on the other machine. Any ideas...I'm startin to pull my hair out...
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Xerox 6204/pdf printing help needed
- Thread starter pwrrpdc
- Start date
mscallisto
Technical User
for starters:
do both users have the same version of adobe reader?
do both users have the same printer drivers?
if yes to both the above, can you removed then reinstalled adobe reader on the slow pc?
sam
do both users have the same version of adobe reader?
do both users have the same printer drivers?
if yes to both the above, can you removed then reinstalled adobe reader on the slow pc?
sam
- Thread starter
- #3
mscallisto
Technical User
are there any basic differences like processor speed or memory amount?
did both pc's get their drivers from the server or could the slow pc have gotten its drivers from another place, like microsoft?
basically there is (most likely), a difference between the two pc's and you need to compare everything till you find it.
sam
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