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SUSANVV

MIS
Feb 13, 2001
247
US
We have Merlin Magix and are using ver 1.0. We are interested in the new release 1.5 of but I cannot find anyone in Avaya (and I have tried several people including people that told me I had "come to the right place"--yeah, right) that knows anything about including a price. I bet they haven't sold many. Does anyone know anything about it? They keep talking about Intuity Audix--nothing about Merlin but the first version works. Are there different versions for different systems? Will the new one work with our system? How much is it? TIA for any help.

Sue Van
 
Unfortunately we do not. And it seems that no one in Avaya has any experience with either. Thanks for your reply. I will be in touch about other previous conversations as soon as I can get the time to try your suggestions. Talk to you soon.

Sue
 
comes with the Merlin Messaging as part of the package i.e., free. It just lets you see what voice mails you have via a browser interface. Release 3 and above of Merlin Messaging has the "unified messaging" which allows the voice mails to come to the user's mailbox, a little more slicker than the
Pepperz@charter.net
 
the unifed messaging server will work with any SMTP server not just an exchange server
 
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