I have what I am sure is a simple problem but I cannot find the answer.
In day mode unanswered calls forward to call pilot properly and the correct extension gets passed (ie 211).
In night mode all calls go to general delivery (after 1 ring). When I look at the event logs it is because the wrong extension is being passed (ie 011 - first digit being truncated).
Where can I fix this?
Thanks for your help.
In day mode unanswered calls forward to call pilot properly and the correct extension gets passed (ie 211).
In night mode all calls go to general delivery (after 1 ring). When I look at the event logs it is because the wrong extension is being passed (ie 011 - first digit being truncated).
Where can I fix this?
Thanks for your help.