Wrong Digits Being Received

[PhoneGuyy]

Ok I have some digital phones that are on different cards, but on the same shelf that when you dial for example: x6987 it actually dials x7987?

Any thoughts of what to look at?

I have tried to disable and re-enable cards already...

 

[Firebird Scrambler]

It's best to provide us with some screen shots for e.g extension 6987. It could be that pre translation is set up for that extension etc.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[PhoneGuyy]

This is only a examply it is happening on several phones....

 

[PhoneGuyy]

I was just told the controller card was replaced about 1 month ago would this have anything to do with this issue?

 

[StanleySteamer]

Possibly pretranslation is on and the "faulty" TN's have an XLST that translates 6 to 7.
Do the faulty TN's have an XLST? Is it different than the XLST on the good TN's?

 

[PhoneGuyy]

I looked for pretranslations, here is a copy of one of the phones
DES AH110H
TN 040 0 14 00
TYPE 2008
CDEN 8D
CTYP XDLC
CUST 0
FDN 1800
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 100
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
RCO 0
HUNT 1800
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCR 2401 0 MARP
01 TRN
02 CFW 8 1800
03 AO6
04 RNP
05 MWK 1800
06
07
DATE 10 JUN 2008

 

[trvlr1]

If you dial a known working phone with a display from one of the phones with issues, are you seeing the right extension come up in the display? ie they are not just labelled/programmed wrong? Can you give us a print of the actual non-working phone you used as an example above?

 

[johnpoole]

what kind of box.. could be a single dtr channel, does it fail from that station every time? and always get the same wronge number

john poole
bellsouth business
columbia,sc

 

[PhoneGuyy]

It is not everytime but I would venture to say about 2 out of 5 atleast. This is a remote columen at a university off of a option 81.

Yes it is like if you dial a 6987 it comes across as 7987, I have done traces on this and the 7987 is what shows up on the trace. Also, if you dial 1800 number it would dial 1900...

I wouldnt think dtr becuase it is only on Digital phones, not analog at all.

trvlr - The above is a print of a non working phone...

 

[PhoneGuyy]

bump
Still looking for some help...thanks

 

[PhoneGuyy]

Anybody have any other thoughts

Please.......

 

[PhoneGuyy]

I just wanted to give everyone a update...

We replaced the network card for this superloop and all has been ok now...